Distance Education Technical Orientation

ATTENTION CURRENT STUDENTS: Before you begin…….

Click Here to get your UNC Charlotte ID#, Username (Novell, User ID) and Password.

Center for Teaching and Learning

Technical assistance is provided to Distance Education students by UNC Charlotte’s Center for Teaching and Learning.
Technical Assistance Help Desk:
Toll Free: 1-877-396-8462
Local: 704-687-4791
Web: http://elearning.uncc.edu/helprequest.html

Hours

8:00 am to 8:00 pm Monday through Thursday
8:00 am to 5:00 pm on Friday
Limited basis on weekends
(Support is unavailable when the University is closed)

What will this technical orientation do for you?

1. Prepare you to access UNC Charlotte information, and
2. Train you to use course management systems necessary to participate in the University’s online distance education courses.
3. Help you determine if your computer setup meets the Distance Education technical specifications.

Upon completion of this orientation, you should be familiar with the following topics: